Core Services
Management Consulting
Addresses the strategic claims management needs of the organisation.
This service helps clients identify the strategic changes they need to make relating to their claims business. Usually working with the business leader or leadership group the work will generally entail gaining an understanding of business goals, key factors affecting the delivery of successful outcomes and the appetite for change. Stakeholder views are normally obtained and played back as part of the process.
The output is usually a number of options that will either develop the claims offering further or recommend key changes to deliver an enhanced brand, better service and support people retention and development plans
This service helps clients identify the strategic changes they need to make relating to their claims business. Usually working with the business leader or leadership group the work will generally entail gaining an understanding of business goals, key factors affecting the delivery of successful outcomes and the appetite for change. Stakeholder views are normally obtained and played back as part of the process.
The output is usually a number of options that will either develop the claims offering further or recommend key changes to deliver an enhanced brand, better service and support people retention and development plans
Claims Resolution
Access here skills that have a track record of resolving complex and major losses
In the market place today there is a limited availability of individuals or organisations with the relevant skills and experience to address the needs of resolving the most complex or large losses.
Goldman Jones Ltd can provide certain skills themselves or facilitate the access to the necessary skills to help you.
You can read more about this but reviewing our Experience and Testimonials and looking below at the offering via Network Circles
Note
Goldman Jones Ltd does not provide Claims Management. It provides strategic claims advice particularly regarding the steps required to be taken to achieve claims resolution
In the market place today there is a limited availability of individuals or organisations with the relevant skills and experience to address the needs of resolving the most complex or large losses.
Goldman Jones Ltd can provide certain skills themselves or facilitate the access to the necessary skills to help you.
You can read more about this but reviewing our Experience and Testimonials and looking below at the offering via Network Circles
Note
Goldman Jones Ltd does not provide Claims Management. It provides strategic claims advice particularly regarding the steps required to be taken to achieve claims resolution
Headhunting
Our knowledge of claims and the market place makes us the "go to" company for addressing your executive resource needs.
This probably sounds like quite a bold statement but our knowledge of the market place having been practitioners means we have far more to offer than most Head hunters who have not actually worked in the market and spend most of their time contacting third parties to get recommendations.
Due to our unique knowledge of Insurers, Adjusters and Brokers we are best placed to match individuals to organisations and vice versa. We will not waste your time making recommendations that simply will not meet your needs.
Our fees are designed to reflect the value we bring but also the low overheads we have which mean we think we can be extremely competitive.
This probably sounds like quite a bold statement but our knowledge of the market place having been practitioners means we have far more to offer than most Head hunters who have not actually worked in the market and spend most of their time contacting third parties to get recommendations.
Due to our unique knowledge of Insurers, Adjusters and Brokers we are best placed to match individuals to organisations and vice versa. We will not waste your time making recommendations that simply will not meet your needs.
Our fees are designed to reflect the value we bring but also the low overheads we have which mean we think we can be extremely competitive.
Coaching and Mentoring
How we help you invest in the development of your key staff
We think coaching and mentoring is a key element of staff development and support. In this space we work jointly with a specialist partner to support the needs of our clients.
This combination of experience at the highest levels of claims management and specialist development skills means we have a very niche product to offer
We think coaching and mentoring is a key element of staff development and support. In this space we work jointly with a specialist partner to support the needs of our clients.
This combination of experience at the highest levels of claims management and specialist development skills means we have a very niche product to offer
Strategic Claims Projects
A bespoke offering to meet specific operational or claims handling needs.
This is very much what it says on the tin! Our knowledge and experience of addressing claims related issues across the spectrum means we may very well have just the abilities you require to address your project needs. Talk to us and find out.
This is very much what it says on the tin! Our knowledge and experience of addressing claims related issues across the spectrum means we may very well have just the abilities you require to address your project needs. Talk to us and find out.
Service Culture
How you align staff to the needs of your business and it's clients
This is a specialist area for us.
Claims organisations today are being constantly challenged to demonstrate value to clients and show that they can be a differentiator.
We will take the complete claims organisation through a proven process of understanding what your business is about, what the brand is or needs to be, what this means for staff in terms of what they have to supply, how they need to behave and simple measurement to support the required outcomes.
Organisations and their people who are truly aligned in terms of purpose tend to deliver better service and outcomes. Their staff are happier and retention levels are much improved. Clearer and more relevant metrics allow better oversight of performance enabling better decision-making and more appropriate rewards.
This is a specialist area for us.
Claims organisations today are being constantly challenged to demonstrate value to clients and show that they can be a differentiator.
We will take the complete claims organisation through a proven process of understanding what your business is about, what the brand is or needs to be, what this means for staff in terms of what they have to supply, how they need to behave and simple measurement to support the required outcomes.
Organisations and their people who are truly aligned in terms of purpose tend to deliver better service and outcomes. Their staff are happier and retention levels are much improved. Clearer and more relevant metrics allow better oversight of performance enabling better decision-making and more appropriate rewards.
Change Management
Helping clients make the necessary changes to improve the way their business functions
Allied to the work we do around Management and Organisational Consulting is an offering to help deliver the necessary changes within the organisation. Often this is about understanding what change means for the individual allied with helping the organisation actually implement change. This is an area again where we partner with a specialist organisation to present the very best proposals and delivery.
Allied to the work we do around Management and Organisational Consulting is an offering to help deliver the necessary changes within the organisation. Often this is about understanding what change means for the individual allied with helping the organisation actually implement change. This is an area again where we partner with a specialist organisation to present the very best proposals and delivery.
Network Gateway
The gateway to Claims professionals for Claims Preparation, Large/Complex claims handling, Legal advice or Claims Analytics etc.
Through our years of experience in the market place we think we can help you find any specialist skills you require outside of what Goldman Jones Ltd can provide.
On the Network Circles page you can find more details
Note: Goldman Jones Ltd does not make recommendations but facilitates the access to the skills and experience that may help you.
Through our years of experience in the market place we think we can help you find any specialist skills you require outside of what Goldman Jones Ltd can provide.
On the Network Circles page you can find more details
Note: Goldman Jones Ltd does not make recommendations but facilitates the access to the skills and experience that may help you.
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